Privacy policy

Last updated: April 2, 2026

This Privacy Policy describes how Gopiva collects, uses, and protects your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.
1.  Information We Collect
When you visit or make a purchase from our store, we may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party providers)
b. Non-Personal Information
Browser type and device information
IP address
Pages visited and time spent on the site
c. Order Information
Products purchased
Transaction details
Order history

2.  How We Use Your Information
We use the information collected for the following purposes:
To process and fulfill your orders
To communicate with you regarding your order or inquiries
To improve our website, products, and services
To send updates, offers, or promotional messages (only if you opt-in)
To prevent fraud and ensure security

3.  Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
Remember your preferences
Understand how users interact with our website
Improve website performance
You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

4.  Third-Party Services
We may use trusted third-party services to operate our business, such as:
Payment gateways (e.g., Razorpay, Paytm, Stripe)
Shipping and logistics partners
Analytics tools (e.g., Google Analytics)
These third parties only access your information to perform specific tasks on our behalf and are obligated to protect your data.

5.  Data Security
We take reasonable precautions to protect your personal information.
Secure payment processing through encrypted gateways
Restricted access to personal data
Regular monitoring for vulnerabilities
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6.  Customer Rights
As a user, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications at any time.
You can contact our customer support: Gopivacustomercare@gmail.com

7.  Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

8.  Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Gopiva
Email: Gopivacustomercare@gmail.com