Shipping policy

Thank you for shopping with Gopiva. We aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy below to understand how we handle deliveries.
1.  Shipping Methods
We offer the following shipping options:
Standard Shipping
Express Shipping (if available at checkout)
Shipping options may vary depending on your location and product availability.
2.  Order Processing Time
All orders are processed within 1-2 Business Days after payment confirmation.
Orders are processed on business days only (excluding weekends and public holidays).
During high demand or festive seasons, processing may take slightly longer.
3.  Delivery Timeframes
Estimated delivery time:
Standard Shipping: 5-6 Business Days
Express Shipping: 2-3 Business Days 
Please note that delivery times are estimates and may vary depending on your location and external factors.
4.  Shipping Costs
Shipping charges are calculated as follows:
Flat Rate: 70 Rupees 
or
Calculated at checkout based on your location
Free shipping offered on Purchase above 500.
5.Tracking Information
Once your order is shipped, you will receive a tracking number via:
Email
or
SMS/WhatsApp (if applicable)
You can use this tracking number to monitor your order’s status in real-time.
6.  Delivery Issues and Delays
While we strive to deliver your order on time, delays may occur due to:
Courier or logistics issues
Weather conditions
Public holidays or strikes
Incorrect shipping address provided by the customer
If your order is delayed or you face any issues, please contact us at Gopivacustomercare@gmail.com. and we will assist you as soon as possible.
7.  Incorrect or Incomplete Address
Please ensure that your shipping details are accurate.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Additional charges may apply for re-shipping orders.
8.  International Shipping (If Applicable)
We may offer international shipping to selected countries.
Delivery time: 10-12 Business Days
Shipping charges: Calculated at checkout
Please note:
International orders may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer.
Delivery times may vary due to customs clearance processes.
9.  Contact Us
If you have any questions about shipping or your order, feel free to contact us:
Gopiva
Email: Gopivacustomercare@gmail.com