Terms of service

Welcome to Gopiva.in These Terms of Service  govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.
If you do not agree, please do not use our website.
1.  Account Terms
You must provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of yourn account details.
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
2 . Pricing and Payment
All prices listed on our website are in INR (₹) unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payments must be made through the available payment methods on our website.
Orders will only be processed after successful payment confirmation.
3.  Product Descriptions
We strive to ensure that all product descriptions, images, and details are accurate.
However, we do not guarantee that all information is error-free, complete, or current.
Minor variations in color, size, or appearance may occur due to screen differences or manufacturing changes.
4.  Order Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order due to:
Product unavailability
Errors in pricing or product information
Suspected fraudulent activity
If your order is canceled after payment, a full refund will be issued.
5.  Shipping and Delivery
Orders are processed within 6-7 unless otherwise stated.
Delivery timelines may vary based on location and external factors.
We are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.
Customers must provide accurate shipping details. We are not liable for delivery issues due to incorrect information.
6.  Returns and Refunds
Returns and refunds are subject to our Return Policy.
Customers may request a return or refund within the specified period after delivery.
Products must be unused, in original condition, and with packaging intact.
Refunds will be processed through the original payment method within a reasonable timeframe.
7.  Prohibited Uses
You agree not to use our website:
For any unlawful or fraudulent purpose
To violate any applicable laws or regulations
To transmit viruses, malware, or harmful code
To exploit, harm, or attempt to gain unauthorized access to our systems
We reserve the right to terminate access for users who violate these rules.
8.  Limitation of Liability
Gopiva shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability is limited to the amount paid by you for the purchased product.
We do not guarantee uninterrupted or error-free service.
9.  Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Shimla, India.
10.  Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.
11.  Contact Information
For any questions regarding these Terms, please contact us:
Gopiva
Email: Gopivacustomercare@gmail.com